Delete your Wanderoft account
We hope you found a few new favorite places with us. If it's time to go, here's how, and exactly what happens next.
In the app (fastest)
- Open Wanderoft and tap Account.
- Scroll to the bottom and tap Delete account.
- Confirm. It happens right away.
No longer have the app? Email hello@wanderoft.com from the email address on your account with the subject "Delete my account." A real person will take care of it within 7 days and write back when it's done.
What we delete
- Your name, email address and phone number
- Your connected cards. We disconnect them at our card partner, Plaid, so nothing is shared with us anymore
- Your saved places and your visit plans
- Your sign-in
- Your payout email, as soon as everything you've earned has been sent
What we keep, and why When you visited a Wanderoft partner, that visit became part of the business's bill and our books. We keep those records (the business, the amount and the date) with nothing on them that points back to you. The law asks us to keep financial records, and our partners need their bills to add up.
What you've earned is still yours Anything you've earned, from $1, still reaches your payout email on its usual Friday. We keep only that email until it's sent, then we erase it. Nothing you earned with us gets left behind.
Changed your mind later? You're always welcome back. Sign up again with any email and connect your card, and you'll start fresh.
Questions about your data? Write to hello@wanderoft.com. You can also read our privacy policy.